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Nothing is more important than ensuring
that children's products are safe. We take our product safety
responsibilities very seriously, and the measure of our success is
the trust parents are able to place in our products, knowing that
we're taking the right steps to protect children.
To help make sure that the new products you buy are as safe as we
can make them, we have established significant additional
safeguards. Since July 2007, we have established our Multi-Check
Safety System to help assure you that our new products are safe.
The Multi-Check Safety System includes:
- Increased scope and frequency of
testing of both incoming materials and finished products,
including testing of finished products from every production
run
- Tougher certification program for
contract manufacturers and paint suppliers, including evidence
that toy safety standards and quality control procedures are
in place and operating effectively
- Mandatory paint control procedures for
contract manufacturers, including certified independent lab
test results of every batch of wet paint before the paint is
released for production
- Increased random inspections and
audits of both manufacturers and their suppliers, including
semi-annual audits and quarterly random inspections for key
suppliers
- Zero tolerance for compromise on RC2
specifications reinforced by mandatory vendor compliance
seminars and signed agreements
We know that every day we must earn the
faith you and other parents place in us and in the quality and
safety of our products. That's why we will continue to look for
and explore new ways to further improve the safety of our
products. Our commitment to you is to make our products as safe as
we possibly can, and, if there are problems in the future, to
notify you as quickly as we can. Many of us at RC2 are parents, so
knowing that we're taking the right steps to protect children is
very important to us personally as well as professionally.
Going forward, the truest measure of our success is and always
will be the trust parents place in our products. We are working
very hard to preserve and strengthen that trust. And, we hope that
you and other parents recognize that our products have been
subjected to intense internal scrutiny and testing and are the
safer for it.
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